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Cultural & Linguistic Diversity
Framework (CLD Framework) The framework provides
mainstream health professionals with guidelines for working
effectively with clients from diverse backgrounds.
In 2003 Southcity Clinic received funding from the
Department of Human Services Victoria - Southern
Metropolitan Region office to write a framework for health
professionals working with people with substance dependence
from culturally and linguistically diverse communities.
Click here
for a PDF copy of the framework (you need Acrobat Reader to read
this file)
The framework briefly runs through definitions of culture and
ethnicity and goes on to provide a simple four step framework for
working with clients. The four steps are outlined below:
SECTION ONE: Understanding your (the health
practitioner) cultural grounding. Work through Kleinman’s list
to assist in understanding your own cultural expectations. This need
only be undertaken once to start you thinking about any biases and
preconceived notions which may affect your role as a health
professional
SECTION TWO: Understanding where the client
is coming from. This needs to be undertaken with every client.
However, this only need be done at the first appointment. This stage
moves the emphasis from the individual to their cultural base. That
is, what is the clients’ cultural grounding and how are they
informed? How acculturated is the client? This may or may not differ
from your cultural understandings. Assuming shared cultural
understandings with the client, regardless of any apparent or
perceived similarities is something that we should always try to
avoid.
SECTION THREE: Using the model.
Amodeo’s five stages of culture specific AOD dynamics is a very
effective guide to use when working with the client. This gives you
something solid to work with and to keep going back to for guidance.
It may be a good idea to record the information gathered at this
stage for future reference.
SECTION FOUR: The Response. The final
stage is essentially how you respond to the situation and is case
specific. The first three parts are merely guidelines for assisting
you as you work with each client. Choice of treatment modality may
be based on the interactions and discussions generated by
undertaking the first three parts.
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